One-Hour Response Guarantee in Shared Website Hosting
Our guaranteed maximum reaction time for any technical support ticket that you submit or any email that you send is only 60 minutes, even if you contact us during weekends and legal holidays. Whatever the nature of your problem or query may be, we will lend you a helping hand instantly and will provide you with the needed information to troubleshoot any problem with your websites. The real response time commonly doesn’t surpass 15-20 minutes, which suggests that you can just forget about waiting for hours and hours to get a problem resolved or what’s even worse than that – waiting one whole day only to obtain an answer that more info is necessary whilst nothing is solved. We’ll give you assistance in a well-timed manner solely because we know precisely how costly time can be in the dynamic electronic realm. The 60-minute reply guarantee applies to any billing or technical enquiry that you might have related to our shared website hosting.