1 hour ticket response
Our team of customer service technicians is focused on offering swift answers to each of your inquiries. We will examine your trouble ticket the instant it has been delivered and will respond back to you with a solution within maximum 60 minutes after the trouble ticket submission. In reality, our average tech support ticket response time is twenty minutes.
A Premium Help Desk Service
Each member of our client care staff has many years of experience in the shared website hosting business and most of them have worked for us for at least five years. They all are ready to reply to all your questions in the most professional manner possible.
An Easy–to–Navigate Help Section
To help you get a quick hint on how you can use a particular service, we have integrated a really intuitive Help section in our Web Hosting Control Panel. You can search through an extensive collection of web hosting account administration articles and website management articles, take a look at our F.A.Q. database or check our step–by–step video tutorials.
